CustomerInsightTM

Industry Leader in North America
for Customer Experience Management
Software and solutions.

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One Platform + One Platform

Everything you need to provide award winning customer experiences

Your customers and future buyers interact with companies that are resetting their expectations for the types of experiences they think they deserve and if you are not fulfilling what they expect, you hear about it in very social ways.

To be successful, today’s home builder needs Customer Experience Management (CEM); a comprehensive approach to drive employee performance, vendor accountability and customer loyalty.

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Are you using the industry standard?

Over 2300 Homebuilding professionals, trades, and suppliers connect on OnePlatform. CustomerInsight is the trusted standard for the home building industry across North America and Abroad

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The Most Innovative Software, Research
and Knowledge Base

"Builder and trade partners participate in exclusive, ongoing sessions with industry experts on topics such as, "the changing consumer", "the future of customer satisfaction", "executing service practices", and more. The goal is to companies differentiate and drive brand loyalty," says Caswell. "This is a rare opportunity to share information about today’s service challenges and methods for responding that benefit the home buyer and the home builder. Our material targets the issues and opportunities that appear in the Industry and on partner customer satisfaction surveys. This alliance brings together the most innovative software, research, and knowledge base available, anywhere.

Carol Smith