CustomerInsightTM Blog

Notice to Users about Browser Security

Browser Security is our utmost concern.
Browser Security is our utmost concern.

At CustomerInsight, the security of your results and customer information is of utmost importance, which is why the CustomerInsight dashboard is accessed over a secure connection. We are upgrading the security of this connection which may impact certain users who use Internet Explorer, or a browser called Opera.

If you use Internet Explorer and are experiencing any issues accessing CustomerInsight, it may be due to browser setting that needs to be adjusted under your security settings.

You can find the setting here:
Tools > Internet Options > Advanced
Scroll down to the section “Security” and ensure the box for “SSL 3.0” is NOT checked. The boxes for TLS 1.0 or higher should be checked.


Please Note: If you are unable to change these settings, please contact your System Administrator.  This will ensure that your security settings are updated to access CustomerInsight securely.

Let us know how you make out of if you have any questions. We’re here to help.





Welcome to our new Blog

I’m excited to introduce you to our new blog  – the perfect complement to the launch of our new website.

Christian Caswell
Christian Caswell

This is where we plan to share our thoughts on our customer experience software, OnePlatformhow users get the most from the many features/functionality and post the next big ideas that will shape & challenge our industry.

Our team of industry professionals, customers and subject matter experts will help you get the most out of the many features in OnePlatform. From tips & tricks to experience trending, our user group will help translate analytics into profit.

We also plan to give you updates on CustomerInsight activities, including the latest news on our software release, CustomerConnectHomebuyer portal. Or, we may just share whatever is on our mind.

A look back: A very fast start
We’ve  come a long way since launching CustomerInsight early 2009. Inviting  builders, customers, trades/suppliers, Industry experts and statistics/psychology professionals to participate on a game-changing software platform that would revolutionize how companies collaborate, operate, and perform.

We had no idea what kind of response we would receive for our new program.
The results were beyond excellent: We were thrilled to announce our first few builder clients within the first week of operations followed by six more the next month. Then 15, then 27 and before we knew it, 715! In a short five years, we had successfully positioned CustomerInsight as the leader in Prospective Buyer, Customer, Employee, and Trade/Supplier research.

Businesspeople Discussing In Board Room

The Next Step
Now we want to share your experiences and continue our customer relations.  We invite you to ask questions and tap into the expertise of our specialists.  As this new blog continues to take shape, we look forward to hearing from you.