Condensation – Top of Mind with Homeowners
We all know that Interior window condensation is caused by excessive moisture in the house, and it often occurs in…
What are The Best Types of Gifts for Your Homeowners?
When it comes to new home gift ideas and what residential builders could consider, it’s time to move beyond the…
Facts of Selling New Homes
Selling To Today’s Customer Successful sales people ask more questions. Selling must be based on strategy … which must be…
2017 H.OM.E. Awards Finalists Announced!
Now in its 7th year, the Home Owner Mark of Excellence (H.O.M.E.) Awards celebrate those companies who have achieved exceptional…
2017 HOME Awards are coming!
Bigger and better than ever: we are so excited for our 2017 HOME awards. An event crafted for those who…
Major Causes of Customer Dissatisfaction (and How to Make it Right)
At CustomerInsight, we are constantly challenging conventional wisdom on the topics of customer perceptions, expectations and satisfaction and have some…
The Misconception of Customer Experience
We can all agree that ‘Service’ is an action of helping or doing work for someone. Service involves such tasks…
Organizational Misalignment Impacts Customer Experience
“Customer-Certified™” companies all have one thing in common, an obsession with delivering exceptional customer experiences. Yet, some continue to be…
Customer Experience Goals for 2017
Customer Experience goal planning was on the list in many company retreats this January. Without a clear CE goal companies,…
Leaving a Legacy
The Mattamy National Cycling Centre is now open in Milton and CustomerInsight is proud to have helped Make It…