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CustomerInsightTM Blog

Strategic Plan for 2015: Back to Basics

January 9, 2015

As organizations continue to modify budgets in response to a slower new year, greater attention has been placed on “getting…

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Gauging Customer Loyalty

December 18, 2014

A question we often get is whether or not measuring referral potential is a sufficient gauge of customer loyalty. What…

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Managing Response Rates

December 4, 2014

Ever wonder how many of your customers respond to builder reviews, how many they complete, don’t complete and why? How…

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Notice to Users about Browser Security

November 15, 2014

At CustomerInsight, the security of your results and customer information is of utmost importance, which is why the CustomerInsight dashboard is accessed over…

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BlogMore

Welcome to our new Blog

November 1, 2014

I’m excited to introduce you to our new blog  – the perfect complement to the launch of our new website. This…

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Business People In Meeting

Join CustomerInsights Software User Group

October 29, 2014

  CustomerInsights User Group is your link to other OnePlatform customers, technology experts and potential users across North America. And…

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About

Many builders today talk a good talk, but very few, walk the talk. Understanding the customer experience is only the first step to developing and maintaining truly loyal customers. Setting clear, concise expectations of processes, procedures and quality of workmanship is essential to delivering an exceptional experience in the home building Industry.

CustomerInsight is a customer experience research company designed to help warranty providers and builders uncover their homebuyer, employee and trade/supply partner experiences; turning insight into profitability.

Join us on Facebook at www.facebook.com/CustomerInsight
or Twitter @CustomerInsght



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