CustomerInsightTM Blog

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Welcome to our new Blog

I’m excited to introduce you to our new blog  – the perfect complement to the launch of our new website.

Christian Caswell
Christian Caswell

This is where we plan to share our thoughts on our customer experience software, OnePlatformhow users get the most from the many features/functionality and post the next big ideas that will shape & challenge our industry.

Our team of industry professionals, customers and subject matter experts will help you get the most out of the many features in OnePlatform. From tips & tricks to experience trending, our user group will help translate analytics into profit.

We also plan to give you updates on CustomerInsight activities, including the latest news on our software release, CustomerConnectHomebuyer portal. Or, we may just share whatever is on our mind.

A look back: A very fast start
We’ve  come a long way since launching CustomerInsight early 2009. Inviting  builders, customers, trades/suppliers, Industry experts and statistics/psychology professionals to participate on a game-changing software platform that would revolutionize how companies collaborate, operate, and perform.

We had no idea what kind of response we would receive for our new program.
The results were beyond excellent: We were thrilled to announce our first few builder clients within the first week of operations followed by six more the next month. Then 15, then 27 and before we knew it, 715! In a short five years, we had successfully positioned CustomerInsight as the leader in Prospective Buyer, Customer, Employee, and Trade/Supplier research.

Businesspeople Discussing In Board Room

The Next Step
Now we want to share your experiences and continue our customer relations.  We invite you to ask questions and tap into the expertise of our specialists.  As this new blog continues to take shape, we look forward to hearing from you.