CustomerInsight Goes Deeper
Feature/Functionality Benefit to You Your Service Provider CustomerInsight
Prospective Buyer Surveys Uncovering lost business helps your team stay on top of your competition and industry trends. No Yes
Personalized Surveys Your customer experience is unique and as such, so should your customer satisfaction surveys. No Yes
Employee Reviews Team satisfaction is directly related to high levels of customer satisfaction. No Yes
Trade/Supply Reviews 360 performance reviews uncover partnership challenges and help both sides drive productivity. No Yes
Renovation Reviews Offering surveys throughout a renovation may sound tricky to some survey companies. At CustomerInsight, we have you covered for all work type. No Yes
Rental/Tenant Reviews Switching to CustomerInsight means offering surveys to new types of customers as your company evolves. No Yes
Survey Administration (Text, Email & Phone) A multi-mode approach to help achieve 60% response rates and higher. Yes Yes
Home Owner Mark of Excellence Awards Winning awards may be a bi-product of your hard work. Your team can create goals and track their performance throughout the year so they know they are on track to attain the results you expect. No Yes

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