H.O.M.E. Home Owner Mark of Excellence

Home Owner Mark of Excellence (H.O.M.E.)

What is the Home Owner Mark of Excellence?

The Home Owner Mark of Excellence (H.O.M.E.) is a third-party certification program for new home builders who achieve a superior rating for customer satisfaction, as rated by their customers.

Who is eligible?

The H.O.M.E. Certification is available to any and all home builders who are partnered with CustomerInsightTM to survey their customers post-occupancy. CustomerInsightTM verifies survey data and ensures compliance with the program.

How is the certification determined?

After each calendar year, CustomerInsightTM tabulates all customer survey data based on the surveys received post occupancy. Each builder is evaluated based on customer satisfaction, overall response rate and the total number of surveys received to ensure statistical validity. Builders achieving the H.O.M.E. Certification are notified, and a winner is announced. If a qualifying builder also achieves a minimum of 70% referral potential score for employee and trade satisfaction, that builder is awarded the Platinum Certification status.

There are three levels of certification available:

H.O.M.E. CERTIFIED

Builder meets or exceeds program requirements.

H.O.M.E. AWARD

Builder with the highest overall score for a given year.

H.O.M.E. PLATINUM

A prestigious certification granted to builders achieving excellence in satisfaction scores by their customers,trades and employees.

Why is Home Owner Mark of Excellence Important?

Simply put, the customer comes first. Now you can feel confident in your search for a new home builder by identifying those reputable companies who have been endorsed by an independent third-party and H.O.M.E. Certification. There is no other certification like this in the industry that is 100% based on customer feedback. By completing our surveys, we place your voice firmly at the core of the H.O.M.E. Certification.

Winners of the Coveted h.o.m.e. award


Avalon Central Alberta
gold-alberta

Tamarack Homes
gold-ontario

Cedarglen
gold-alberta-single

Cardel
gold-calgarymf

Lincolnberg
gold-Edmontonsf

Morrison
gold-Edmontonmf

AMB
plat-calgary

Lincolnberg
plat-calgary

Avalon Central Alberta
plat-calgary

Previous Winners

Marz Homes – Gold Winner Canada 2015

Avalon Central Alberta – Gold Winner Alberta 2015

Cardel Lifestyles – Gold Winner Alberta Multi-Family 2015

Galko Homes – Gold Winner Southern Alberta 2015

Morrison Homes – Gold Winner Calgary 2015

Marz Homes – H.O.M.E. GOLD 2014

Avalon Central Alberta – H.O.M.E GOLD 2013

Avalon Central Alberta – H.O.M.E GOLD 2012

Search Builders

For more information about the H.O.M.E. Certification or to search for the best home builders, please visit us at www.homeownermark.com